PitchIQLegal

PitchIQ — Terms of Service & User Agreement

Last Updated: July 25, 2026


1. ACCEPTANCE OF THESE TERMS

Predictive Sports, LLC ("Predictive Sports," "us," "our," or "we") helps baseball and softball catchers at every level develop their skills, study game situations, and perform at their best. We provide our services through our technology platform, our website, our mobile application (the "App"), and related online services (collectively, the "Services"), which deliver electronic content, functionality, features, and tools (collectively, "Materials") to our users ("Users" or "you").

Please read these Terms of Service, our Privacy Policy, and any other terms, policies, rules, or guidelines we post in connection with the Services (collectively, the "Terms") before using the Services. By using the Services or registering an Account (described below), you represent and warrant that you meet the eligibility requirements in Section 2 and you agree to be bound by these Terms.

PLEASE SEE SECTIONS 13–14 BELOW REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING OUR SERVICES, INCLUDING MANDATORY ARBITRATION, A CLASS ACTION WAIVER, AND A WAIVER OF THE RIGHT TO A JURY TRIAL.

If you do not agree to these Terms, you may not access or use the Services. We reserve the right, in our sole discretion, to modify or update these Terms at any time by posting an updated version through the Services and revising the "Last Updated" date above. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Services after an update takes effect constitutes your agreement to the revised Terms.


2. ELIGIBILITY AND AGE REQUIREMENT

The Services are a mixed-audience offering intended for baseball and softball players and their families and coaches, including children. During account setup we ask for a date of birth through a neutral age screen and use it only to determine which type of Account and data-minimization settings apply. Based on that date of birth, one of the following applies:

  • Adults (18 and older) may create and hold their own Account.
  • Minors (aged 13 to 17) may create and hold their own Account only with the involvement and permission of a parent, legal guardian, or authorized coach (an "Adult Sponsor") who reviews and agrees to these Terms, supervises the Minor's use of the Services, and consents to that use.
  • Children (under 13) do not create or hold their own Account. Instead, an Adult Sponsor creates and holds the Account on the Child's behalf, agrees to these Terms, and supervises the Child's use of the Services. A Child provides no personal information to us: the Account is identified by the Adult Sponsor's credentials and a non-identifying display name, as further described in our Privacy Policy.

An Adult Sponsor who creates or manages an Account for a Minor or a Child agrees to be bound by these Terms and is responsible for that user's use of the Services and for all activity under the Account. If you are an Adult Sponsor, you represent and warrant that you are the parent or legal guardian of the Minor or Child, or an authorized coach acting with the permission of the Minor's or Child's parent or legal guardian, and that you have the authority to agree to these Terms on their behalf.

By using the Services, you represent and warrant that all eligibility information you provide — including the date of birth entered on the age screen — is true and accurate, and that you are either of legal age to form a binding contract or are using the Services with the agreement of an Adult Sponsor who is. How we handle information for Children under 13 is described in our Privacy Policy, including the rights available to parents and Adult Sponsors.


3. ACCOUNTS AND YOUR RESPONSIBILITIES

3.1. Your Account

To access certain features, you must create an account by providing information including your email address, password, and date of birth ("Account"). You agree that all information you provide is true, accurate, current, and complete, and you will keep it updated. You are responsible for all activity that occurs under your Account, and for keeping your password confidential and secure. You agree not to sell, transfer, or license your Account or Account credentials to anyone else, and not to create an Account for anyone other than yourself or, in the case of an Adult Sponsor, a Minor or Child in your care. Notify us promptly of any unauthorized use of your Account.

3.2. Adult Sponsors

If you are an Adult Sponsor, you represent and warrant that you are the parent or legal guardian of the Minor or Child, or are an authorized coach acting with the permission of the Minor's or Child's parent or legal guardian, and that you have the authority to agree to these Terms on their behalf. You are responsible for the accuracy of the information associated with the Minor's or Child's Account, for supervising their use of the Services, and for promptly notifying us if you wish to delete the Account or stop their use of the Services.

3.3. Acceptable Use

You agree not to use the Services to:

  • (a) decompile, reverse engineer, disassemble, modify, or create derivative works based on the Services or any part of them;
  • (b) disable, circumvent, or interfere with any security, licensing, or control features of the Services;
  • (c) introduce any virus, malicious code, or other disruptive routine, or improperly access, retrieve, or record information about the Services or other Users;
  • (d) remove, obscure, or alter any copyright or proprietary notices;
  • (e) sublicense, assign, rent, lease, resell, distribute, or otherwise transfer access to the Services or Materials;
  • (f) use the Services in violation of any applicable law or regulation, or in a fraudulent, misleading, malicious, or harmful manner;
  • (g) post or transmit content that is violent, defamatory, indecent, sexually explicit, discriminatory, harassing, abusive, threatening, or otherwise unlawful or inappropriate, or that impersonates any person;
  • (h) send spam or other unsolicited or unauthorized communications;
  • (i) access or use the Services through any automated means, bot, or scraper, or give any unauthorized person access to the Services; or
  • (j) otherwise violate the rights of any third party.

In response to actual or suspected violations, we may suspend or terminate your access to the Services, remove content, pursue legal remedies, and report the matter to law enforcement.


4. USER CONTENT

You may be able to submit, post, or store information and content through the Services ("User Content"). You retain ownership of your User Content. You represent and warrant that you own or have all rights necessary to your User Content, that it complies with these Terms and all applicable laws, and that you have obtained any consents required from individuals identified in it.

You grant Predictive Sports and its affiliates a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, display, and use your User Content as necessary to operate, provide, secure, and improve the Services. If you send us feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

You are solely responsible for your User Content and your interactions with other Users. We may, but are not obligated to, monitor, remove, or restrict any User Content for any reason, including suspected violations of these Terms or applicable law.


5. OUR INTELLECTUAL PROPERTY

We, our affiliates, and our licensors own all right, title, and interest in and to the Services and Materials, including all related intellectual property rights. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your lawful, personal, non-commercial use.

Except as expressly permitted, none of the Materials may be copied, distributed, downloaded, modified, or transmitted in any form without our prior written permission. Trademarks and service marks displayed in the Services are the property of Predictive Sports or their respective owners, and you may not use them without prior written permission. We may update, change, suspend, or discontinue any part of the Services at any time, and the Services may be unavailable from time to time for maintenance or due to technical issues.


6. PAID SERVICES AND PURCHASES

Certain features may be offered for a fee, including on a subscription basis ("Paid Services"). If you purchase Paid Services through a third-party app store (such as the Apple App Store), the purchase is processed by that app store, and your purchase, billing, renewal, and refunds are also governed by that app store's terms.

If we offer auto-renewing subscriptions, the applicable price, billing period, and renewal terms will be disclosed to you at the point of purchase before you complete the transaction. Auto-renewing subscriptions continue and automatically renew until cancelled. You can manage or cancel a subscription, and review your purchase history, through the settings of the app store account used to make the purchase. Deleting the App does not, by itself, cancel a subscription.

Except as required by law or by the applicable app store's policies, payments are non-refundable. All fees are stated in U.S. Dollars and are exclusive of applicable taxes, for which you are responsible. We may change the fees for Paid Services on a going-forward basis, with any change taking effect at the start of the next billing period.


7. ACCOUNT CANCELLATION AND DELETION

You may delete your Account at any time from within the app, or by contacting us at support@predictivesports.io. When you delete your Account, we will delete or de-identify your personal information as described in our Privacy Policy, except information we are permitted or required to retain by law. Cancelling a Paid Services subscription must be done through the app store account used to purchase it. We may suspend or terminate your Account or access to the Services at any time if you violate these Terms or if we discontinue the Services.


The Services may contain links to, or interoperate with, third-party websites, services, or content that we do not own or control. We provide these for convenience only, and their inclusion does not imply our endorsement. Third-party services are governed by their own terms and privacy policies, which we encourage you to review. We are not responsible for third-party services.


9. BETA FEATURES

From time to time, we may make pre-release or beta features ("Beta Features") available for testing and evaluation. Beta Features are provided "as is," may not function as intended, and may be changed or withdrawn at any time. Information about Beta Features, including your feedback, is confidential, and you agree not to disclose it without our consent.


We respect the intellectual property rights of others. If you believe content on the Services infringes your copyright, please send a written notice meeting the requirements of 17 U.S.C. § 512(c)(3) to our designated agent:

Copyright Agent — Predictive Sports, LLC
116 Agnes Rd, Ste 200
Knoxville, TN 37919, USA
Email: legal@predictivesports.io

Your notice must include: (1) a physical or electronic signature of a person authorized to act for the copyright owner; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the allegedly infringing material and information sufficient to locate it; (4) your contact information; (5) a statement of your good-faith belief that the use is not authorized; and (6) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the owner's behalf. We may remove allegedly infringing content and terminate repeat infringers.


11. ADDITIONAL TERMS FOR APP STORE DOWNLOADS (APPLE)

The following additional terms apply if you download or use the App from the Apple App Store. You acknowledge and agree that:

  • These Terms are between you and Predictive Sports only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.
  • Apple has no obligation to furnish any maintenance or support services for the App. Predictive Sports, not Apple, is solely responsible for providing any maintenance and support.
  • Your license to use the App is a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple App Store Terms of Service.
  • In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are the sole responsibility of Predictive Sports.
  • Predictive Sports, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, claims under consumer protection or privacy law, and intellectual property infringement claims.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

12. SERVICES CONTROLLED FROM THE UNITED STATES; ASSUMPTION OF RISK

The Services are controlled and operated from the United States. We make no representation that the Services are appropriate or available for use outside the United States. If you access the Services from elsewhere, you do so at your own risk and are responsible for compliance with local law.

The Services provide training and informational content related to athletic activity. They are not medical, health, or professional coaching advice, and we do not guarantee any particular athletic outcome or improvement. Participation in baseball, softball, and related physical activity involves inherent risks. You are responsible for exercising appropriate judgment and, where appropriate, consulting a qualified professional, and you assume all risk associated with any physical activity you undertake in connection with the Services.


13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY; INDEMNIFICATION

13.1. Disclaimer of Warranties

YOUR USE OF THE SERVICES AND MATERIALS IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, MATERIALS, AND ALL USER CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA WILL BE PRESERVED. THE SERVICES ARE NOT A BACKUP SERVICE, AND YOU AGREE NOT TO RELY ON THE SERVICES AS THE SOLE STORAGE LOCATION FOR ANY CONTENT IMPORTANT TO YOU.

13.2. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PREDICTIVE SPORTS OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN OF THESE LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

13.3. Indemnification

You agree to indemnify, defend, and hold harmless Predictive Sports and its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, costs, and reasonable attorneys' fees arising out of or related to your use of the Services, your User Content, your violation of these Terms, or your violation of any applicable law or third-party right. If you are an Adult Sponsor, this obligation also covers the Minor's use of the Services under your Account.


14. GOVERNING LAW; ARBITRATION; CLASS ACTION WAIVER

14.1. Governing Law and Venue

These Terms and any dispute relating to them or the Services are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws principles. Subject to the arbitration provisions below, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Knox County, Tennessee.

14.2. Informal Resolution

Before initiating arbitration, you agree to first contact us at legal@predictivesports.io and attempt in good faith to resolve the dispute informally. Any claim must be commenced within one (1) year after the cause of action accrues, or it is permanently barred, to the extent permitted by law.

14.3. Binding Arbitration

If a dispute is not resolved informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration before a single neutral arbitrator, administered by JAMS under its applicable rules (or, if JAMS is unavailable, another established arbitration provider the parties agree on), rather than in court, except as provided below. Judgment on the award may be entered in any court of competent jurisdiction. BY AGREEING TO ARBITRATION, YOU AND WE WAIVE THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

14.4. Class Action Waiver

ANY ARBITRATION OR PERMITTED COURT PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.

14.5. Exceptions and Small Claims

Either party may bring a qualifying claim in small claims court, and either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.

14.6. 30-Day Right to Opt Out

You may opt out of the arbitration and class action waiver provisions in Sections 14.3–14.4 by sending written notice within thirty (30) days of first accepting these Terms (or within thirty (30) days of any material change to these arbitration provisions) to: Predictive Sports, LLC, 116 Agnes Rd, Ste 200, Knoxville, TN 37919, USA, Attention: Legal Department. If you opt out, the remaining Terms still apply.


15. GENERAL PROVISIONS

Open Source. Certain components of the Services may include third-party software under open-source licenses, the terms of which apply to those components to the extent required.

No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Severability. If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

Entire Agreement. These Terms, together with our Privacy Policy and any other posted policies, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements on the subject. No partnership, joint venture, employment, or agency relationship is created by these Terms.


16. CONTACTING US

If you have questions about these Terms or the Services, please contact us at:

Predictive Sports, LLC
Support: support@predictivesports.io
Legal: legal@predictivesports.io
Mailing Address: 116 Agnes Rd, Ste 200, Knoxville, TN 37919, USA

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